Avoid These Common Mistakes When Choosing an LMS

Expert Tips

Choosing the right Learning Management System (LMS) can significantly impact the success of your organization’s training and development programs. With many options available on the market, it’s essential to make an informed decision to ensure the LMS you select meets the needs of your organization and learners. This article will discuss some common mistakes to avoid during the selection process, providing valuable guidance for making the best possible choice.

One critical aspect to consider during the LMS selection process is the specific requirements of your organization and your learners. By acknowledging these needs, you can avoid the mistake of choosing an ill-fitting system, ultimately saving time and resources. Additionally, it’s crucial to test the LMS platform’s functionality before making a purchase to ensure it is easy to use and meets your organization’s expectations. Read Why the Right LMS Can Make or Break Your Online Training and How to Find the Perfect LMS for Your Business to understand the importance of choosing the right LMS.

Identifying Your Learning Goals and Objectives

Establishing Clear Learning Outcomes

To choose the right LMS, it is essential to establish clear learning outcomes. Outcomes should be specific, measurable, attainable, and related to other objectives and student interests1. This approach ensures that goals are straightforward and designed for success.

When developing these outcomes, consider using the revised taxonomy2, which includes the following levels of cognitive engagement:

  • Remember
  • Understand
  • Apply
  • Analyze
  • Evaluate
  • Create

This hierarchy suggests that learners should master lower-level cognitive tasks (such as remembering and understanding) before moving on to more complex ones (application, analysis).

Aligning Objectives with Business Goals

Once learning outcomes are set, it’s crucial to align them with your organization’s broader business goals3. This allows you to demonstrate the value of the LMS to stakeholders and ensures a cohesive learning experience for learners. To do this:

  1. Identify your organization’s key objectives: Determine your company’s primary goals and priorities, such as increasing revenue, improving employee retention rates, or launching new products.
  2. Connect learning outcomes to business objectives: Examine how each learning outcome contributes to the achievement of your organization’s objectives.
  3. Ensure alignment with company values: Confirm that learning goals align with your organization’s mission, vision, and core values.

Remember to revisit learning objectives periodically, ensuring they remain relevant, achievable, and aligned with your company’s goals and learners’ needs4.

LMS selection should be made with the utmost care, keeping in mind the alignment of learning goals and objectives with business goals. Taking the time to ensure these elements are established and aligned will contribute to the success of your LMS investment and, ultimately, the development of your organization.

Key Features to Consider when Choosing an LMS

When selecting an LMS, there are several essential features to consider. This section outlines and discusses five critical aspects to look for in an LMS: User Interface and Experience, Scalability and Flexibility, Customization and Gamification, Analytics and Reporting Capabilities, and Security and Compliance.

User Interface and Experience

A good LMS should have an intuitive and user-friendly interface, making it easy for learners and administrators to navigate the platform. Pay attention to the layout, design, and navigation of the LMS during the evaluation process. Consider how easy it is for learners to access materials, submit assignments, and communicate with peers and instructors. Administrators should be able to track learner progress, generate reports, and manage course materials with ease.

Scalability and Flexibility

Scalability and flexibility are crucial for an LMS, especially if your organization plans to grow over time. The LMS should be able to handle an increasing number of users and courses as needed. Furthermore, it should offer various deployment options, such as cloud-based or on-premises hosting. This allows your organization to select the best option based on budget, security, and other requirements.

Customization and Gamification

A customizable LMS allows you to tailor the look and feel to match your organization’s brand and culture. This includes the ability to modify colors, logos, and other design elements. Gamification features, such as points, badges, and leaderboards, are essential for engaging learners and encouraging interaction. Ensure the LMS supports these elements to provide a more enjoyable and motivating learning experience.

Analytics and Reporting Capabilities

Insightful analytics and reporting capabilities are vital for tracking learner progress, identifying trends, and evaluating the effectiveness of the training material. Look for an LMS with robust reporting features, such as:

  • Course completion rates
  • Learner progress and performance
  • Time spent on courses
  • Quiz performance analytics

These analytical tools allow you to make data-driven decisions and continuously improve your online learning programs.

Security and Compliance

Finally, security and compliance are critical when it comes to protecting your organization’s and users’ data. The LMS you choose should comply with industry standards for data security and privacy, such as GDPR and SOC2. Additionally, consider LMS platforms that offer role-based access control, encryption, and other security features to keep sensitive information safe.

By carefully considering these key features, you can make a well-informed decision when selecting an LMS that best meets your organization’s needs and provides a seamless online learning experience.

Evaluating LMS Options

Comparing Functionality and Productivity

When choosing an LMS, it’s crucial to assess its functionality and how it can boost productivity. Analyze the LMS platform’s features and ensure they align with your organization’s needs. Test out different aspects, like user-friendliness and accessibility to gauge if the system would be practical for learners and administrators. Additionally, consider if the LMS offers built-in tools and integrations with other software to streamline work processes.

Here’s a list of functionality aspects to consider:

  • Content creation tools
  • Progress tracking and reporting
  • User management and permissions
  • Integration with existing systems
  • Customization options

Assessing Vendor Reputation and Support

Once you have a list of LMS options that meet your functionality requirements, it’s important to evaluate the reputation and support of their respective vendors. Look for customer reviews and testimonials to gain insights into their experiences. Additionally, check if the LMS vendor provides training, dedicated support staff, and regular system updates.

Key areas to assess vendor reputation and support include:

  • Customer reviews and case studies
  • Support channels (email, phone, chat)
  • Training resources and documentation
  • Responsiveness and resolution times
  • Mitigation strategies for potential issues

Leveraging AI and Big Data Technologies

In recent years, AI and big data technologies have become increasingly relevant in LMS selection. Implementing an LMS that leverages these advanced technologies can provide personalized learning experiences and enhanced analytics. Look for LMS platforms that incorporate AI and big data capabilities into their features. This will enable you to collect valuable insights about learning patterns and adapt your content to meet learners’ needs more effectively.

Benefits of leveraging AI and big data technologies in an LMS include:

  • Personalized learning pathways for each user
  • Advanced analytics and reporting capabilities
  • Improved user engagement and retention rates
  • Prediction of learner performance and assistance with early interventions

ROI and Budget Considerations

Determining Your LMS Budget

When setting up a Learning Management System (LMS), it’s essential to determine your LMS budget, taking into account several factors. An LMS budget must include costs for the initial purchase and implementation, as well as ongoing maintenance and support of the system. Additionally, you need to be prepared to update, revise, and expand your LMS content over time, which may involve purchasing reusable assets like templates1.

To make informed, cost-effective decisions, consider the following when determining your LMS budget:

  • Initial purchase and implementation costs
  • System maintenance and support costs
  • Content development and update costs
  • Costs for reusable content assets, such as templates
  • Ongoing costs for additional features or integrations with other systems

Calculating Online Training ROI

Calculating the return on investment (ROI) for your LMS is crucial for assessing its value and effectiveness. Understanding the ROI helps ensure that the chosen LMS not only meets your organization’s needs but also provides long-term value. Begin by looking at the following2:

  • Calculate Time-Savings Versus Traditional Training: Consider the difference in time spent on online training compared to traditional face-to-face training. The LMS should enable employees to be more efficient with their time.
  • Analyze Cost-Benefit Ratio: Take into account the LMS’s cost, including the costs of purchasing, implementing, and maintaining the system, as well as the potential ROI. Compare these costs to the benefits of adopting the LMS, such as improved performance and productivity.
  • Assess the Impact of the LMS on Key Performance Indicators: Evaluate how the LMS is contributing to improvements in critical business areas, such as employee engagement, retention, and overall growth.

By thoroughly examining your LMS budget and calculating its ROI, you can make informed decisions about which LMS to choose and how to effectively allocate resources for training and development. This will help you avoid common mistakes, ensure that your training initiatives are both time-efficient and cost-effective, and contribute to your organization’s success.

Trialing and Demonstrating LMS Platforms

When choosing an LMS platform, it’s crucial to test its functionality and ensure it meets your needs through trialing and demonstrations. This section will explore two critical aspects: making use of free trials and trial periods, and requesting live demonstrations.

Making Use of Free Trials and Trial Periods

Free trials and trial periods provide an excellent opportunity to explore an LMS platform without committing financially. Many vendors offer a limited-time access to their full-featured version of the platform, allowing you to evaluate its suitability for your organization. To make the most of the trial period:

  • Set clear objectives: Identify the key features and functionalities you want to test and customize during the trial.
  • Allocate sufficient time: Schedule dedicated time for your team to test the platform and gather feedback from users.
  • Compare multiple platforms: Use trial periods to compare different LMS platforms and check if they address your organization’s objectives.

Taking advantage of free trials and trial periods helps you make a well-informed decision and reduces the risk of choosing an incompatible LMS platform.

Requesting Live Demonstrations

Live demonstrations are another crucial aspect when choosing an LMS platform. They offer an opportunity to observe the platform in action, ask questions, and request clarification on specific features. Here are some suggestions:

  1. Prepare a list of essential questions: Before the demonstration, create a checklist of questions that cover your organization’s learning objectives, ease of use, and user experience.
  2. Invite key stakeholders: Include decision-makers, potential administrators, and trainers in the demonstration session to gather diverse perspectives.
  3. Evaluate the vendor’s expertise: Assess the vendor’s ability to provide comprehensive technical support and address any concerns regarding the platform.

Requesting live demonstrations ensures that you have a solid understanding of the platform’s capabilities and its potential impact on your organization.

By focusing on these points and testing the platform through trials, free trials, trial periods, and live demonstrations, you can select the optimal LMS platform that aligns with your organization’s needs and objectives.

Implementation and User Adoption

Ensuring Smooth Procurement and Setup

Implementing a Learning Management System (LMS) can be a complex process, so it’s crucial to ensure that procurement runs smoothly. Start by defining your organization’s goals and objectives for using the LMS, as this will assist you in selecting a platform that aligns with your needs^1^. Conduct thorough research and solicit feedback from stakeholders, including employees, to ensure the LMS will adequately address their requirements.

During the setup process, establish clear expectations and timelines to mitigate the risk of missed milestones which can lead to project derailment2. Ensure effective communication among the project team and provide comprehensive training on the LMS to guarantee a smooth transition.

Promoting Learner Engagement and Completion Rates

A critical aspect of a successful LMS implementation is fostering high learner engagement and completion rates. To achieve this, consider incorporating the following strategies:

  • Relevant content: Tailor the LMS content to suit the specific needs and preferences of learners, ensuring that it is relevant and interesting.
  • Gamification: Incorporating game elements, such as points and badges, motivates learners by introducing an element of friendly competition.
  • Learning paths: Structure your LMS to provide learners with a predefined path that guides them through the content, helping them progress without becoming overwhelmed.
  • Social learning: Facilitate collaboration and discussion among peers, utilizing forums and other communication tools.
  • Reporting and analytics: Regularly track completion rates, engagement metrics, and employee performance, making adjustments where necessary to address any issues or barriers to success.

Focusing on these strategies will not only result in higher engagement and completion rates, but will also positively impact overall employee performance. By avoiding common mistakes during LMS implementation and promoting user adoption, your organization can experience a successful transition and ultimately reap the full benefits of an effective learning management system.

Avoiding Common Pitfalls

Being Cognizant of Hidden Fees and Costs

One of the key aspects to consider when choosing an LMS is understanding the pricing structure and any hidden fees or costs that may not be apparent at first glance. For example, some LMS vendors may charge extra for setup, integration, or data migration. Others may have additional fees for support, updates, or extra features. To make an informed decision, it is important to research the pricing details and ask questions to ensure that you are aware of all potential costs associated with the LMS. This will help you avoid any surprises down the road and may save you from making a costly mistake.

Steering Clear of Planning and Implementation Mistakes

Another important aspect of selecting the right LMS is ensuring that you have a clear plan and strategy in place for its implementation. This includes setting clear learning goals and understanding how the LMS will be used within your organization. Avoiding common planning and implementation mistakes can be achieved by considering the following:

  • Aligning LMS features with organizational objectives: Make sure that the LMS you choose has the necessary features and capabilities to support your organization’s learning goals and objectives.
  • Understanding technical requirements: Assess your organization’s technical infrastructure and ensure that the LMS you select is compatible with it. This will help to prevent any technical issues during the implementation process.
  • Identifying key stakeholders: It is crucial to involve all relevant stakeholders in the decision-making process, including IT, HR, management, and end-users. This will ensure that the LMS meets the needs of all parties involved and increases the likelihood of successful adoption.
  • Developing a detailed implementation plan: Creating a clear and detailed plan for your LMS implementation will help to streamline the process and avoid any unforeseen challenges.

In summary, by being cognizant of hidden fees and costs, and steering clear of planning and implementation mistakes, you can avoid common pitfalls when selecting the right LMS for your organization. With careful consideration and research, you can make a successful choice that supports your organization’s learning objectives and ensures a smooth implementation process.


In conclusion, selecting the right Learning Management System (LMS) is crucial to the success of your eLearning projects. To avoid common pitfalls, keep these tips in mind:

  • Assess your organization’s needs and requirements before starting the LMS selection process. This will help you identify the essential features and functionality that your LMS must-have.
  • Don’t forget to test the functionality of the LMS platform before making a purchase. This will ensure that you can effectively utilize its features and prevent potential issues down the road.
  • Prioritize user experience and ease of use. An intuitive interface and simple navigation will increase user adoption and make it easier for learners and administrators to achieve their goals.
  • Budget considerations are important, but avoid making price the only deciding factor. A low-cost LMS may lack crucial features or have poor customer support, leading to a less effective learning experience.

Remember to keep in mind your organization’s unique needs, and be prepared to invest time and effort into making the right choice. By carefully considering these factors, you’ll be better equipped to choose an LMS that meets your needs and helps you achieve your eLearning goals.

If you are looking for more assistance in choosing the right LMS for your organization, please reach out to us! We’d love to hear from you. 


  1. https://teachingcommons.stanford.edu/teaching-guides/foundations-course-design/course-planning/creating-learning-outcomes ↩ ↩2
  2. https://ctl.wustl.edu/resources/writing-effective-learning-goals/ ↩ ↩2
  3. https://www.nwea.org/blog/2020/how-to-pick-the-right-digital-tool-start-with-your-learning-goal/


Want to learn more? Reach out Today!